vRealize Log Insight: Intelligent Log Management & Analytics
Highly Effective Intelligent Log Management And Analytics
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Please Note: All Prices are Inclusive of GST
Overview:
vRealize Log lnsight delivers heterogeneous and highly scalable log management with intuitive, actionable dashboards, sophisticated analytics and broad third-party extensibility. It provides deep operational visibility and faster troubleshooting across physical, virtual and cloud environments.
Troubleshoot Issues Quickly and Intelligently
Don't get buried in logs. Chop through them all faster, easier, and smarter with VMware vRealize Log Insight.
Finding and Resolving Issues with vRealize Log Insight
Learn how to use vRealize Log Insight to troubleshoot and resolve issues quickly with intuitive, actionable dashboards, sophisticated analytics and broad third-party extensibility
360-Degree Troubleshooting with vRealize Operations and Log Insight
Learn about the integration of vRealize Operations and Log Insight and how to troubleshoot deeper by utilizing structured and unstructured data seamlessly
Why Choose vRealize Log Insight?
Promote Rapid Troubleshooting and Root Cause Analysis
Delivers innovative indexing and machine learning based Intelligent Grouping, to enable high performance searching, for faster troubleshooting across physical, virtual and cloud environments.
Monitor and Manage Machine Data at Scale
Analyzes massive amounts of log data and delivers near real-time monitoring, search and log analytics, coupled with a dashboard for stored queries, reports and alerts. Speeds correlation of events across an entire IT environment.
Create Structure from Unstructured Data
Collects and automatically identifies structure in all types of machine-generated log data (application logs, network traces, configuration files, messages, performance data, system state dumps, etc.) to build a high performance index for performing analytics.
Lower Operating Expenses
Offers a predictable pricing model that includes unlimited data and does not require buying licenses based on peak usage and worst-case scenarios.
Key Features:
Universal Log Collection and Analytics
Leverage vRealize Log Insight to collect and analyze all types of machine-generated log data. Administrators can connect it to everything in their environment-operating systems (including Linux and Windows), applications, storage, firewalls, network devices or something else-for enterprise-wide visibility via log analytics.
Enterprise-Class Scalability
Highly scalable and designed to handle all kinds of machine generated data. In recent internal testing, Log Insight was three times faster than the leading solution in query tests across 1 billion log messages. Each node can ingest double the data per node, supporting up to 15,000 events per second, per node.
Intuitive GUI & Easy Deployment
An intuitive, GUI-based interface makes it easy to run simple interactive searches, as well as deep analytical queries for quick insights that provide immediate value and improved IT efficiency. vRealize Log Insight automatically chooses the best visualization for your data, saving you valuable time.
Built-in vSphere Knowledge
Developed by VMware experts, vRealize Log Insight comes with built-in knowledge and native support for VMware vSphere with Operations Management. You can analyze logs beyond your virtual infrastructure and use a central log management solution to analyze data from your entire IT environment.
Integration With vRealize Operations
Integration with the vRealize Operations platform extends operational visibility and proactive management capabilities across infrastructure and applications. It also helps you maximize ROI, by bringing unstructured data (such as log files) together with structured data (such as metrics and key performance indicators).
Compare vRealize Log Insight Editions
| Platform | |||
|---|---|---|---|
| vRealize Log Insight for vCenter Server Standard | vRealize Log Insight for NSX (*) | Full vRealize Log Insight | |
| Included in a VMware Suite | 25 OSI available with vCenter Server STD | 1 CPU of NSX = 1 CPU of limited vRealize Log Insight for NSX | Standalone vRealize Log Insight, vRealize Suite all editions, vCloud Suite all editions |
| Capabilities | |||
| Dashboards | ✔ | ✔ | ✔ |
| Custom Dashboards | ✔ | ✔ | ✔ |
| Interactive Analytics | ✔ | ✔ | ✔ |
| vSphere Integration (Collect from vCenter, ESXi) | ✔ | ✔ | ✔ |
| vRealize Operations Integration | ✔ | ✔ | ✔ |
| Alerting | ✔ | ✔ | ✔ |
| Machine Learning/Analytics | ✔ | ✔ | ✔ |
| Active Directory Integration | ✔ | ✔ | ✔ |
| Agents | ✔ | ✔ | ✔ |
| Role-based Access Control | ✔ | ✔ | ✔ |
| Query API | ✔ | ✔ | ✔ |
| Customer Experience Improvement Consent | ✔ | ✔ | |
| Advanced Features | |||
| Clustering | ✔ | ✔ | |
| Event Forwarding | ✔ | ✔ | |
| High Availability | ✔ | ✔ | |
| Archiving | ✔ | ✔ | |
| Content Packs | |||
| Content Pack Marketplace | ✔ | ✔ | ✔ |
| VMware Content Pack | ✔ | ✔ | ✔ |
| Import Custom Content Packs | ✔ | ||
| 3rd Party Content Packs | ✔ | ||
Support:
VMware Basic Support & Subscription
Weekday Support for Test, Dev and Non-Critical Deployments
- Global, 12x5 access to support
- Unlimited number of support requests
- Remote Support
- Online access to documentation and technical resources, knowledge base, discussion forums
- Product updates and upgrades
Overview
VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
VMware Production Support & Subscription Service
Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.
- Global, 24x7 support for Severity 1 issues
- Fast response times for critical issues
- Unlimited number of support requests
- Remote Support
- Online access to documentation and technical resources, knowledge base, discussion forums
- Product updates and upgrades
Overview
VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
| Feature | Production Support | Basic Support |
|---|---|---|
| Hours of Operation1 | 24 Hours/Day 7 Days/Week 365 Days/Year |
12 Hours/Day Monday-Friday |
| Length of Service | 1 or 3 Years | 1 or 3 Years |
| Product Updates 2 | Yes | Yes |
| Product Upgrades 2 | Yes | Yes |
| Products Supported 3 | All Products (excluding VMware Fusion and VMware Player) |
All Products |
| Method of Access | Telephone/Web | Telephone/Web |
| Response Method | Telephone/Email | Telephone/Email |
| Remote Support | Yes | Yes |
| Root Cause Analysis | Available only with Business Critical or Mission Critical Support Offering | Available only with Business Critical or Mission Critical Offering |
| Access to VMware Web Site | Yes | Yes |
| Access to VMware Discussion Forums and Knowledge Base | Yes | Yes |
| Max Number of Technical Contacts per Contract | 6 | 4 |
| Number of Support Requests | Unlimited | Unlimited |
| Target Response Times Critical (Severity 1) Major (Severity 2) Minor (Severity 3) Cosmetic (Severity 4) |
30 minutes or less: 24x7 4 business hours 8 business hours 12 business hours |
4 business hours 8 business hours 12 business hours 12 business hours |
| Business Hours North America Alaska, Hawaii Latin America Europe, Middle East, Africa (EMEA) Asia, Pacific Rim, Japan (APJ) Australia/New Zealand |
Monday - Friday 6 a.m. to 6 p.m. (local time zone) 6 a.m. to 6 p.m. (PST/PDT) 9 a.m. to 6 p.m. (local time zone) 7 a.m. to 7 p.m. (GMT/GMT+1) 8:30 a.m. to 8:30 p.m. (Singapore Time) 7 a.m. to 7 p.m. (Sydney AET) |
Monday - Friday 6 a.m. to 6 p.m. (local time zone) 6 a.m. to 6 p.m. (PST/PDT) 9 a.m. to 6 p.m. (local time zone) 7 a.m. to 7 p.m. (GMT/GMT+1) 8:30 a.m. to 8:30 p.m. (Singapore Time) 7 a.m. to 7 p.m. (Sydney AET) |
1 Hours of operation for Gemstone are Monday - Friday, 8 a.m. to 5 p.m. (PST/PDT). Severity 1 issues are responded to 24x7.
2 Product updates and upgrades are not included with Basic Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
Product updates and upgrades are not included with Production Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
3 VMware Fusion Professional and VMware Workstation require a minimum of ten (10) licenses in order to purchase Basic support. VMware Workstation requires a minimum of ten (10) licenses in order to purchase Production Support.
Documentation:
VMware vRealize Log Insight Documentation.
Pricing Notes:
- All Prices are Inclusive of GST
- Pricing and product availability subject to change without notice.
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