VMware vCenter Site Recovery Manager
Simplest and most reliable disaster protection for all your application

Key Features:

Protect all of your virtualized applications with vCenter Site Recovery Manager, a disaster recovery solution that provides automated orchestration and non-disruptive testing of centralized recovery plans

One-Click Recovery

Legacy disaster recovery strategies that depend on manual procedures and complex runbooks to execute require highly specialized staff, big time investments and high coordination from several teams responsible for different layers of the data center infrastructure.

Site Recovery Manager, Virtual SAN and vSphere Replication shield users from having to manage many of the steps required for traditional recovery. Replication is configured at the virtual machine level. Storage requirements can be automatically provisioned and enforced through policies. Setting up a recovery plan can be done in a matter of minutes, instead of weeks. Ongoing disaster recovery provisioning to new virtual machines can be tenant-driven through predefined policies. Actual execution of testing, recovery and migration workflows is fully automated to eliminate operational complexity.

VM-centric policy-based storage and replication

• Replicate in flexible topologies - e.g. from traditional external storage to Virtual SAN storage - using vSphere Replication, VMware's proprietary hypervisor-based replication technology - no more need for matching storage at source and target
• Provision and manage replication at the virtual machine level from the vSphere Web Client
• Define storage policies that will be applied at the destination Virtual SAN datastore in the case of recovery scenario while configuring replication

Centralized recovery plans

• Create and manage recovery plans directly from the next-generation user interface of the vSphere Web Client
• Pre-define the boot sequence of virtual machines for automated recovery
• Reconfigure IP addresses upon failover at the subnet or individual address level

Self-service, policy-based provisioning

• VMware vRealize Orchestrator plugin for Site Recovery Manager
• Tenant-driven provisioning of pre-defined DR policies via blueprints in vRealize Automation

Automated disaster recovery failover

• Initiate recovery plan execution from the vSphere Web Client with a single click of a button
• Halt replication and promote replicated virtual machines for fastest possible recovery
• Execute user-defined scripts and pauses during recovery

Planned migration and disaster avoidance

• Graceful shut down of protected virtual machines at the original site
• Replication synchronization of protected virtual machines prior to migration to avoid data loss
• Restart of protected virtual machines in an application consistent state

Automated failback

• Re-protect virtual machines by reversing replication to the original site
• Automate the failback to the production site using original recovery plan

Test to Rest

Recovery plans documented in runbooks are usually incomplete and quickly fall out of sync with rapidly evolving deployments. Organizations are unable to perform routine testing and have little confidence that they will meet recovery time objectives (RTO) or even recover at all in the event of a disaster.

With Site Recovery Manager, recovery testing can be performed as frequently as required without disrupting production systems. Isolated testing with the ease of automation allows organizations to proactively identify problems. By eliminating the risk of untested recovery plans, users grasp control of their disaster recovery strategy with highly predictable RTOs and ensure compliance with regulatory requirements.

Non-disruptive testing

• Automate execution of recovery testing
• Use storage snapshot to perform recovery tests without interrupting replication
• Recover virtual machines into an isolated network to avoid any impact on production applications
• Customize the execution of recovery plans for testing scenarios
• Automate the cleanup of testing environments after completing tests.
• Store, view and export results of test and failover execution from vCenter Server.

No Apps Left Behind

App-specific availability solutions are expensive, difficult to scale and managed in silos. Replication software can create vendor lock-in and become a cost driver in the budget. Simply owning a secondary recovery site is prohibitive for many companies without that kind of capital.

VMware vSphere Replication fundamentally enables DR protection with robust replication delivered at no additional cost with the vSphere platform. Site Recovery Manager complements with management automation that is hardware and application-agnostic, extensible to any virtualized application. Support for a broad range of array-based replication products delivers additional flexibility. Single-site companies can leverage the hybrid cloud model through SRM-based DR to the Cloud services available through VMware Service Providers or VMware vCloud Air Disaster Recovery, a simple and secure replication and failover service into VMware's Hybrid Cloud

Flexible, cost-effective Replication

• vSphere Replication is bundled with vSphere Essentials Plus and higher editions at no additional cost
• Use any type of storage, including direct-attached storage
• Customize the recovery point objective (RPO) between15 minutes and 24 hours
• Replicate only changed blocks to increase network efficiency
• Revert to earlier known states using multiple point-in-time (MPIT) recovery

DR automation for all virtualized applications

• Application-agnostic DR solution engineered to protect any virtual machine
• Protect up to 5,000 virtual machines per vCenter Server using array-based replication
• Concurrently recover of up to 2,000 virtual machines per vCenter Server using array-based replication - two times the previous scalability

Support for Third-party array-based replication

• Leverage existing investments in storage arrays and replication products from all major vendors
• Use iSCSI, FibreChannel, or NFS-based storage replication solutions
• Tight integration with Site Recovery Manager through Storage Replication Adapters (SRA) Download the full list of compatible arrays.

Disaster Recovery to the Cloud Services based on Site Recovery Manager

• Fully managed services available through major VMware Service Providers
• All the automation benefits of Site Recovery Manager
• Support for vSphere Replication or array-based replication depending on the partner

VMware vCloud Air Disaster Recovery

• Warm standby capacity in VMware's Hybrid Cloud
• Self-service protection, failover and failback workflows per virtual machine
• Simple and secure asynchronous replication based on vSphere Replication

How to Buy:

VMware vCenter Site Recovery Manager 5 is available in two editions to help you protect your virtual environment.

VMware vCenter Site Recovery Manager 5 Enterprise

Site Recovery Manager Enterprise provides enterprise level protection to all virtualized applications to ensure fast and predictable RPOs and RTOs. This edition allows customers to choose between built-in vSphere Replication and a wide range of supported storage replication products to replicate virtual machines between sites. Enterprise edition provides non-disruptive testing and automated failback of recovery plans, as well as planned migrations between sites.

VMware vCenter Site Recovery Manager 5 Standard

Site Recovery Manager Standard is designed for smaller environments and limited to 75 protected virtual machines per site and per instance of Site Recovery Manager. This Edition includes all recovery features including built-in vSphere Replication, non-disruptive testing, automated failback, and planned migration.

	Standard	Enterprise
Scalability limits: maximum protected VMs	75 virtual machines (1)	Unlimited (2)
Features:
vSphere Replication
Support for storage-based replication
Centralized recovery plans
Non-distruptive testing
Automated DR failover
Automated failback
Planned migration

⁽¹⁾ Maximum of 75 VMs per site and per SRM instance.
⁽²⁾ Subject to the product's technical scalability limits.

VMware vCenter Site Recovery Manager 5 Enterprise
Includes a license for 25 managed virtual machines. Support and subscription sold separately.

VMware vCenter Site Recovery Manager 5 Standard
Includes a license for 25 managed virtual machines. Support and subscription sold separately.

VMware vCenter Site Recovery Manager Requirements

VMware vCenter Site Recovery Manager requires an adequate number of vSphere Standard, Advanced, Enterprise or Enterprise Plus licenses and two instances of vCenter Server Standard or Foundation (one for the protected site, one for the failover site)

Learn more about VMware vCenter Server Standard licensing and VMware vSphere licensing.

Support:

VMware Basic Support & Subscription

Weekday Support for Test, Dev and Non-Critical Deployments

• Global, 12x5 access to support
• Unlimited number of support requests
• Remote Support
• Online access to documentation and technical resources, knowledge base, discussion forums
• Product updates and upgrades

Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

VMware Production Support & Subscription Service

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

• Global, 24x7 support for Severity 1 issues
• Fast response times for critical issues
• Unlimited number of support requests
• Remote Support
• Online access to documentation and technical resources, knowledge base, discussion forums
• Product updates and upgrades

Overview

VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Feature	Production Support	Basic Support
Hours of Operation1	24 Hours/Day 7 Days/Week 365 Days/Year	12 Hours/Day Monday-Friday
Length of Service	1 or 3 Years	1 or 3 Years
Product Updates 2	Yes	Yes
Product Upgrades 2	Yes	Yes
Products Supported 3	All Products (excluding VMware Fusion and VMware Player)	All Products
Method of Access	Telephone/Web	Telephone/Web
Response Method	Telephone/Email	Telephone/Email
Remote Support	Yes	Yes
Root Cause Analysis	Available only with Business Critical or Mission Critical Support Offering	Available only with Business Critical or Mission Critical Offering
Access to VMware Web Site	Yes	Yes
Access to VMware Discussion Forums and Knowledge Base	Yes	Yes
Max Number of Technical Contacts per Contract	6	4
Number of Support Requests	Unlimited	Unlimited
Target Response Times Critical (Severity 1) Major (Severity 2) Minor (Severity 3) Cosmetic (Severity 4)	30 minutes or less: 24x7 4 business hours 8 business hours 12 business hours	4 business hours 8 business hours 12 business hours 12 business hours
Business Hours North America Alaska, Hawaii Latin America Europe, Middle East, Africa (EMEA) Asia, Pacific Rim, Japan (APJ) Australia/New Zealand	Monday - Friday 6 a.m. to 6 p.m. (local time zone) 6 a.m. to 6 p.m. (PST/PDT) 9 a.m. to 6 p.m. (local time zone) 7 a.m. to 7 p.m. (GMT/GMT+1) 8:30 a.m. to 8:30 p.m. (Singapore Time) 7 a.m. to 7 p.m. (Sydney AET)	Monday - Friday 6 a.m. to 6 p.m. (local time zone) 6 a.m. to 6 p.m. (PST/PDT) 9 a.m. to 6 p.m. (local time zone) 7 a.m. to 7 p.m. (GMT/GMT+1) 8:30 a.m. to 8:30 p.m. (Singapore Time) 7 a.m. to 7 p.m. (Sydney AET)

¹ Hours of operation for Gemstone are Monday - Friday, 8 a.m. to 5 p.m. (PST/PDT). Severity 1 issues are responded to 24x7.
² Product updates and upgrades are not included with Basic Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
Product updates and upgrades are not included with Production Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
³ VMware Fusion Professional and VMware Workstation require a minimum of ten (10) licenses in order to purchase Basic support. VMware Workstation requires a minimum of ten (10) licenses in order to purchase Production Support.

Documentation:

Download the VMware vCenter Site Recovery Manager Datasheet (PDF).